Cloud, a technology once considered fringe, has now become the norm in terms of delivering IT services to end users.
One of the most popular upcoming cloud technologies is cloud telecommunications. Although a number of cloud VoIP providers already exist, the market is just now entering a coming of age.
Network Functions Virtualization (NFV) and Software Defined Networking (SDN) schemes can be built specifically for businesses wanting find the most efficient routes to move their VoIP data from point to point.
With these efficiencies in place, the idea is that less VoIP packets will get dropped in transit since they travel a shorter distance. This translates into less jitter and more robust services that you can offer your customers and end users.
“Now that the industry has finally reached a point where a large set of applications that were previously tied to proprietary hardware can now be run on generic commercial off-the-shelf (COTS) computing hardware, service providers have new business opportunities,” says Pierre Jean Chalon, VP and GM of Asia Pacific, Sonus Networks.
“With this transition, service providers can now bring their ‘virtual’ Cloud infrastructure to the enterprise premise,” adds Chalon.
The implementation of these technologies, cloud VoIP will allow businesses to enter into the new era of telephony. Businesses will become familiar with terms such as 5G, VoLTE (Voice over LTE), and VoWiFi (Voice over WiFi).
Why? Because cloud VoIP services will be built directly targeting these connection scenarios.
Cloud telephony providers will continue to create networking and infrastructure solutions that provide a more robust VoIP experience for businesses. End users will be rewarded with a better overall telephony experience that allows businesses to indicate presence, availability and efficient call routing.
The next generation of cloud VoIP could allow your business to field more than just phone calls; it will truly give your employees the option of working from anywhere in the world.