Itron to Employ OpenWay Riva Solution to Enhance Customer Experience and Improve Operations

Itron, which is responsible for innovating the way cities and utilities make use of energy and water, today revealed its signing of a contract with Liberty Utilities Company, a branch under Algonquin Power & Utilities Corp.

Algonquin operates almost 40 utilities in 13 U.S. states.

Liberty Utilities will make use of Itron’s OpenWay Riva, an Internet of Things (IoT) solution which includes an open, standards-based network for gas, water and electricity. The solution will assist Liberty Utilities in improving operations and enhancing the customer experience. Itron will also supply managed services as well as cloud hosting services to make sure there is a smooth implementation and operation of the network.

Providing their services to about 800,000 customers all through the United States, Liberty Utilities will make use of Itron’s IoT-enabled multi-purpose network to upscale aging infrastructure with distributed and advanced metering  intelligence capabilities across its water, electric, and gas-installed base.

With Itron’s high-performance endpoints and network, the utilities will be fortified to enhance grid performance, improve customer service and increase reliability. They will thus have the opportunity to analyze data in real-time, to actively mitigate risk and give answers to quickly-changing grid conditions.

Liberty Utilities will also use advantage  Itron’s managed services to advantage, in its bid to work with as well as keep up with the IoT network. Itron’s team of experts will take care of the system and manage any issues, make sure the network operations is successful.

 Itron’s technology will ensure accurate  collection of data, data management and make sure to automate the meter-to-cash process and optimize network operations, upgrades and endpoint monitoring at the same time.