Delivering Unified Communications to end users using Skype for Business has been on Microsoft’s big project list for quite some time. While the service is still within its infancy, Microsoft has just announced a significant addition to the Skype for Business family of products.
Microsoft has just announced that it has purchased Event Zero, an enterprise platform that helps administrators deliver and troubleshoot Skype for Business deployments.
Microsoft mentions that their intention of buying Event Zero is to give enterprises the same powerful features that end users currently enjoy with the Skype UCaaS platform.
“Today, customers of our calling and conferencing services can use the Office 365 administration center to acquire and assign phone numbers to their users in minutes, view reports of audio and video conferencing usage, and quickly access aggregated call quality information using our Call Quality Dashboard,” says Zig Serafin, on the official Microsoft blog.
In addition, Event Zero will help administrators create a solution that scales with their organization’s Unified Communications needs. With Event Zero, administrators will be able to get in-depth analytics on the phone calls and communications happening inside and out of their networks.
This means that when audio, video or when streaming media starts to malfunction, network administrators will have in-depth repository of knowledge that they can evaluate and make recommendations based on the specific data found in the log files.
“We plan to extend the platform to complement partner solutions and integrate their monitoring, reporting and analytics capabilities with Skype for Business Online management tools,” Serafin’s post went on to say.
Microsoft may look to bake in many of their Office 365 features into its new enterprise administration platform built for Skype. Within the panel, administrators will be able to provision new phones and endpoints, either in the public cloud or the hybrid cloud.