Vocus Group and Blue Planet Partner to Transform Digital Customer Experiences

Vocus has more than 30,000km of fiber optic cable and 5,000 buildings connected to its network, as well as future connectivity to an additional 20,000 buildings.

Following a series of acquisitions over recent years and a strong drive to digitize its business, Vocus is building a new network that isn’t constrained by legacy and manually intensive silos. Blue Planet’s open and standards-based design was a key factor in Vocus’ decision and streamlines its ability to differentiate services and avoid vendor lock-in.

Vocus is utilizing the Blue Planet portfolio, including Multi-Domain Service Orchestration, Inventory and Route Optimization and Assurance for end-to-end visibility across its multi-layer network and to automate and optimize business processes. Another key aspect of this network transformation is Blue Planet Professional Services, which enables faster time to deployment for Vocus.

Executive Comments:

“Our customers increasingly want a very simple and seamless experience when working with us, similar to how they interact with everyday consumer digital offerings. With automation from Blue Planet, we are able to execute on our customer-first strategy by building a network that is fast, dependable and enables them to have greater control.” Said Kevin Russell, Chief Executive Officer, Vocus Group

“Forward-thinking leaders like Vocus understand the need for intelligent automation software to deliver strong digital engagement between service providers and customers. With Blue Planet, Vocus can quickly adapt to user demands and compete in a marketplace where speed is paramount.” Said Rick Hamilton, Senior Vice President, Blue Planet, a division of Ciena.