Egnyte Review
Launched in 2007 from tech hub Silicon Valley, Egnyte are an enterprise file backup, sync and share solution. They currently service over 40,000 users, giving them intricate control over their files and sharing permissions, right down to the granular level. Egnyte is not only privately held, it is extremely well funded. Its investors include Google Ventures, Kleiner Perkins Caufield & Byers, Polaris Partners, Floodgate Fund, Northgate, CenturyLink and Seagate.
Features
The standout feature for this service is the offline editing. As many commuting employees know, internet is not always available. With Egnyte’s offline editing, users are able to work at a time that suites them, with the safe knowledge that all their edits will be automatically updated as soon as internet access is restored. Other key features include:
- Drag and drop
- Desktop app
- Optimized for collaboration
- Automatic updates
- Granular sub-folder permissions
Ease of Use
Setup is pretty straightforward and the process only takes a few minutes. If for any reason you are unfamiliar with the standard installation process, Egynte provides a step by step video to walk you through the process. Once set up, you are given access to detailed reports and data specially provided for you to make the most of the information. These are given in the form of real-time audit reports. Included in these reports are information on user activities, file actions, permission changes, remaining and used storage capacities, as well as other statistics.
Pricing
Egnyte offers three pricing packages: Office, Business and Enterprise.
The Office package is designed as a basic online file storage and sharing solution for SMB’s. It costs $8 per employee per month for 5-24 users and includes 1TB storage, and a 2.5GB max file size.
The Business package is designed as a more flexible storage and sharing package for mid-size businesses. It costs $15 per employee for 25-100 users, and includes 2TB storage, a 5GB max file size, outlook integration, and custom branding.
The Enterprise package is designed as a scalable file sharing infrastructure with complete and centralized admin, auditing and storage integrations. Pricing is available upon request and supports unlimited users. It includes 3TB+ storage, 10GB max file size, premium support, storage sync, audit reports, salesforce.com integration, and AD and LDAP support.
Security
Egnyte provides good security on all data stored on their datacenters. All data is stored on Egnyte’s RAID6 servers. Encyption is end-to-end using AES 256-bit encryption. All datacenters are manned 24/7 and have biometric access control, as well as video surveillance.
Customer Support
Egnyte offers three support packages from standard to platinum, all with 24/7 support. The standard package includes: online case submission, product docs including access to the knowledgebase and forum, weekly training seminars, and admin and quick-start user guides. The premium package includes everything from the standard package, plus telephone case submission. The platinum package includes the above and also priority responses for online and telephone case submissions, 8 hours dedicated deployment services, training and implementation, dedicated success manager and early notifications of product releases.
Summary
Egnyte offers a good service for enterprise users. The service is easy to use and provides informative reports to allow administrations to make the most of all information provided.
