Tsohost Review
Tsohost is a London based internet services company that was founded in 2003. They have been in the web hosting industry since 2006 after acquiring ZestHost.com, a US based web hosting provider. They also introduced their cloud hosting services in 2008. One thing that you are seeing becoming increasingly popular amongst UK based companies is free cloud web hosting for all UK registered charities, and Tsohost is no different. This service adds class and heart to the industry. They offer a supreme service with a range of great features and helpful customer service, all at a competitive cost. Tsohost are the ideal choice for Enterprises and small businesses alike.
Features
Tsohost offers four different cloud hosting plans, all with a wide range of features and each with increasing value across the packages offered. The higher end packages are all inclusive as webmasters would expect. Some of the additional features you receive on an upgraded package are a free domain, hybrid hosting, unlimited Mailboxes and MySQL Databases. The lower end packages, however, also offer great value. Some of the features include:
- Web Space from 500MB
- Bandwidth from 5GB
- 1-Click Apps for 25+ popular applications
- daily website backups
- Host multiple websites 2-100 sites
- Linux & Windows servers
- 1-10 free migrations
- IP Address Blocking
- .htaccess
- Mod_rewrite
- Unlimited subdomains.
A standout feature in this service is their site backup. They store 30 days’ worth of backups and within your file manager you can easily restore and/or download to your website instantly. With regards to security though, they offer SSL certification with 256-bit encryption at a very small additional cost. SSL certificates are offered once again in four different sliding scale packages from secure SSL to EV Premium SSL. It is also important to note that Tsohost emails you if you near your bandwidth allowance limit with the chance to upgrade. This email should not be taken for granted as many fix bandwidth providers will not email you when you are approaching your bandwidth limit. If after their email warning you do not upgrade, and you go over your bandwidth allowance, your site will temporarily go offline.
Tsohost Dashboard
Customer Support
We were quite impressed with Tsohost’s customer support. They offer a UK free-phone number that is available 9am-Midnight (GMT). There is also an online email/ticket system 24/7/365. We tested their efficiency and submitted two different tickets at 9am Sunday morning, both response times were 1 hour and 10 minutes, and responses were both friendly and helpful. In addition to this, there are forums on their website to interact with Tsohost representatives as well as to learn from other users experiences.
Ease of Use
Depending on the type of package you purchase, it will take anywhere from instant setup to two days before you can begin which is an industry standard. Their control panel was clearly designed and easy-to-use. You are able to manage everything on the same dashboard with only one login, even if they are different types such as Linux, Windows or a Parked domain. The dashboard includes an assortment of options including basic and advanced management, database, and Windows tools, as well as different application options. You can also access your files through FTP, SFTP, SSH or through an online File Manager. Additionally, you have the ability to switch independent website between PHP and ASP versions using a simple drop select box.
Tsohost also provides both upgrading and downgrading flexibilities in addition to a 60 day money back guarantee, so you don’t need to feel pressure to decide your appropriate package at initial signup.
Tsohost Control Panel
Website Building
They currently do not have website building but it is the works and will be added very shortly.
Reliability
If there was a provider that offered 100% uptime, Tshost would be it. They use their privately owned finest Tier 3+ 2N UK based data centers that guarantee at least 99.98% uptime. Their servers are located nearby and were specially built for easy access so issues can be dealt with immediately as they arise. Many users have become skeptical about shared datacenters with a flood of traffic on one site affecting all other sites in the datacenter, but with Tsohost and the use of multiple heavy-duty data centers, this shouldn’t be an issue.
Summary
Tsohost are a name to remember. With their first-rate service, great features and elite datacenters, all users will benefit from their service. We would generally state our concerns against putting limitations on bandwidth however Tsohost is such a good service that it renders that issue moot. Furthermore, they offer flexibility for those who need to upgrade to 1,000GB of bandwidth – more than enough for any type of site unless you are Google. And, with a 60 day money back guarantee, there is very good reason to give them a try.
